Terms & Conditions

  1. Intro
  2. HomeBuddy Services
  3. Amendment and Termination of Services
  4. Payment Terms
  5. Other Matters
  6. Contact Information

INTRO

We, Siren Group AG, own and operate the online platform HomeBuddy (our “Service”). When we refer to our “Service”, we also mean any component of our Service. These Terms & Conditions govern use of our Service by “Contractors”, defined as persons or firms that seek to undertake contracts to perform services or complete jobs in the home improvement sector.

HOMEBUDDY SERVICES

Our Service is intended to provide Contractors with commercial “Leads” (defined as a unique request for a quote for a specific type of home improvement service) and “Appointments” (defined as meetings between a Lead and Contractor set up by HomeBuddy’s own Call Center or another component of our Service).

Our Service is designed to provide you with Leads that are located in specific ZIP Codes, or other geographical designations our Service may offer, that you registered with our Service (“Approved ZIP Codes”). If a specific Lead provided by HomeBuddy has not been converted into an appointment within 60 days, we reserve the right to provide said Lead to other Contractors.

AMENDMENT AND TERMINATION OF SERVICES

PAYMENT TERMS

Standard terms are “Due upon receipt” (settlement by Credit Card); different terms will be stipulated on an ad-hoc basis with the Contractor (generally wire transfer or ACH for customers in the USA). We might discontinue service if full settlement of any outstanding invoices is not received 7 days after the bill is due.

Service Fees are exclusive of any applicable sales tax, value added tax or other governmental imposed levies (“Indirect Taxes”). The Service Recipient shall, on receipt of a valid invoice from Company, pay to Company such additional Indirect Taxes as are chargeable and included on the invoice under any applicable law on a supply of the Services. The Service Recipient shall make all payments under this Agreement without withholding or deduction of, or in respect of, any taxes unless required by law. If any such withholding or deduction is required, the Service Recipient shall, when making the payment to which the withholding or deduction relates, pay to Company such additional amount as will ensure that the Company receives the same total amount that it would have received if no such withholding or deduction had been required.

OTHER MATTERS

All parts of these Terms & Conditions shall be interpreted in a way that renders them as compatible with one another as possible. For example, any terms in our general Terms of Use governing a matter not covered in these Terms & Conditions shall apply in addition to all other provisions in these Terms & Conditions. The failure of a party to give notice to the other party of the breach or non-fulfillment of any term, clause, provision or condition of these Terms & Conditions shall not constitute a waiver thereof, nor shall the waiver of any breach or non-fulfillment of any term, clause, provision or condition of these Terms & Conditions constitute a waiver of any other breach or non-fulfillment of that or any other term, clause, provision or condition of these Terms & Conditions. In the event any provision, clause, sentence, phrase, or word hereof, or the application thereof in any circumstances, is held to be invalid or unenforceable, such invalidity or unenforceability shall not affect the validity or enforceability of the remainder hereof, or of the application of any such provision, sentence, clause, phrase, or word in any other circumstances. The remedies of the parties under these Terms & Conditions are cumulative and shall not exclude any other remedies to which each party may be entitled under applicable laws. The following provisions apply unless the context otherwise requires: (i) headings are inserted for convenience only; (ii) a word which indicates the singular also indicates the plural and vice-versa; and (iii) the words include or including are to be interpreted as a reference to include or including without limitation.

CONTACT INFORMATION

If you have any questions or comments about these Terms of Use or the Services, please contact us by:

email: terms@homebuddy.com

Address: Churerstrasse 47, 3rd Floor, CH-8808 Pfaeffikon, SZ, Switzerland.

By signifying your acceptance of these Terms & Conditions or otherwise using our Service as a Contractor, you agree to enter into a legally binding contract with us based on these Terms & Conditions, our Service’s general Terms of Use (Terms of Use - HomeBuddy) and all other rules, policies (including, without limitation, our Privacy Policy (Privacy Policy - HomeBuddy)), and procedures relating to use of our Service that we may publish from time to time, which are incorporated in these Terms & Conditions by reference. Please read these Terms & Conditions carefully before creating an account or using our Service. If you do not agree to all the Terms & Conditions, you may not use our Service.

ANNEX A:

Update of approved ZIP Codes: Once a week through your online account and updates need to be submitted no later than Friday 10am EST of any given week for us to be able to apply eventual changes on the following Monday, and if this Monday is a public holiday, the following Tuesday.

Termination of relationship: You may terminate your relationship with us at any point in time. Termination between Monday 12am EST and Friday 10am EST of any given week will extend billable services until the immediately following Sunday. Termination between Friday 10am EST and Sunday 11:59pm EST will extend billable services until Sunday of the following week. For purposes of illustration only, terminating on Friday at or after 10am EST or anytime on Saturday means that we will still be providing billable services to you for more than a week before the termination takes effect, and terminating anytime on a Sunday means that termination will take effect on Sunday of the following week.

ANNEX B:

HomeBuddy utilizes TrustedForms from ActiveProspect to validate and certify compliance of its Leads, as they provide a visual representation of the consumer experience and attest to their consent. It is the responsibility of the Contractor to claim and store all TrustedForm certificates from ActiveProspect for a period of at least 5 (five) years from Lead purchase date.

Pfäffikon, March 8, 2024